Delivery & Returns

Delivery can be to any address as long as the address at which your payment card is registered is also present on your order. Please make sure you keep the receipt enclosed with your goods.

When you add products to your shopping basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order. An order up to the value of £15.00 will incur a £1.50 postage charge, orders over £15.00 have free delivery if posted to an address in the UK.  All orders to Europe are charged at a flat fee of £2.50.

All delivery timescales are subject to product and delivery slot availability. Small parcels will be delivered via Royal Mail. However, delivery may take up to five days. We do not deliver to Post Office (P.O) boxes. We aim to dispatch all orders received during the next working day.

Whilst every reasonable effort shall be made to keep to any delivery date, Love to Accessorise shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.

Returns

If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 10 working days. Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.

If you need to return a product purchased from Love to Accessorise then you have 28 days to do so. The returned goods must be in a resalable state and any goods or accessorise that accompany the returned product must also come back to us. The goods should also be returned with their original box, packaging and accessories.

Please email us and we will send you a returns form.

The returns policy does not affect your legal rights.

Cancellation of Orders

You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by emailing info@lovetoaccessorise.co.uk.